Bihar chief minister Nitish Kumar's 'Janata ka durbar' (people's court) at his official residence twice a week attracts scores of people seeking quick redressal of their grievances.
"All genuine complaints relating to police inaction, non- payment of retirement dues, threats from criminals and medical assistance are promptly attended to and petitions forwarded to the concerned departments and officers for compliance within 10 days," CM's principal secretary RCP Singh, who heads the special cell for the exercise, told us.
Altogether 3683 complaints, bearing the stamp of the CM's secretariat have been sent for action since the durbar commenced on April 20 at one, Anne Marg this year, special cell officials said.
Held every Monday and Thursday if the chief minister is present in the state capital, the programme was part of a "sincere effort" by Kumar to personally attend to problems of the people, Singh said.
"No person with a genuine grievance returns empty- handed," he claimed.
Special cell officials cited the example of Sumitra Devi of Alamganj area of Patna, who had turned up at one such weekly session on May 8.
Her distress call seeking protection from some relatives, allegedly eyeing her property, was attended to immediately and the senior superintendent of police sent his report on the case on May 12.
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